What is the primary responsibility outlined in CISI P2 for the firm/industry?

The primary responsibility outlined in CISI P2 for the firm or industry is to act with integrity in fulfilling responsibilities. This principle emphasizes the importance of ethical conduct and professionalism within the financial services sector. Acting with integrity means that firms and their employees should prioritize honesty, transparency, and ethical behavior in all dealings, ensuring that they uphold the trust placed in them by clients, regulators, and the wider public.

Integrity is fundamental for maintaining a reputable organization and fostering a culture of accountability. When firms adhere to this principle, they not only comply with regulatory expectations but also enhance their relationships with clients and stakeholders, which ultimately can lead to sustainable success in the industry. This focus on integrity helps to build confidence in the financial system as a whole, reinforcing the belief that firms will act in the best interests of their clients rather than pursuing short-term gains at the expense of ethical standards.